Accessibility

Accommodations for Patrons with Disabilities

Accessible Seating

Accessible seating for patrons with mobility limitations are located in several places on the main floor and balcony level of the Ruth Finley Person Theater. Tickets for these locations may be purchased online or by contacting the ticket office, either by phone or in person. Elevators at both the north and south provide access to additional ADA seating in the Balcony. Seating in the Balcony for Door 1 is accessible by ramp and Balcony Door 4 is accessible by Lift.

All theaters have wheelchair- and scooter-accessible locations where patrons can remain in their wheelchairs or transfer to theater seats. Patrons who cannot or do not wish to transfer from their wheelchairs to a theater seat should request wheelchair-accessible locations when ordering tickets. Select seats have a single adjustable armrest, which are available in the Ruth Finley Persons Theater.

Wheelchair accessible seating may be purchased by phone, in person, and online. If seats are ordered online, our Patron Services Office will contact you for accommodation needs, along with an additional follow up call leading up to the performance for a final confirmation. Bariatric chairs are also available in all theaters with advance notice, please contact Patron Services.

It is the patron’s responsibility to maneuver their assisted mobility device through the Center in case of an emergency. If this is not possible, the patron is required to have a companion who can assist with their needs. Staff and volunteers are not able to leave their posts and will not be available to assist patrons in moving around the campus.For assistance selecting accessible seats or for more information about accessibility for a person with a disability, please contact the Patron Services Office at 707.546.3600 or email at patronservices@lutherburbankcenter.org.

*Staff, volunteers, door attendants, and ushers are prohibited from assisting  patrons in transferring to or from a wheelchair, theater seat or vehicle; operate motorized mobility aids such as scooters and Segways; or to provide personal attendant services such as assisting patrons in the restroom, with taking medications, or with similar activities.

Balcony Door 4 Accessible by Lift

Balcony Door 1 Accessible by Ramp

Mobility Aids

Mobility aids that cannot be stored safely within the patron’s seating area and wheelchairs for those patrons who transfer to a theater seat will be stored outside the theater as close as possible to patron’s seat. At intermission, Ushers will return the mobility aids.

Assisted Listening Devices (ALD) and T-Loop (Telecoil)*

Assistive listening devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. Radio Frequency (RF) assistive listening systems are installed in all theaters and headsets may be used at any seat. Devices are distributed free-of-charge on a first-come, first-served basis. Please visit the Concierge Desk located in the North Lobby to check-out an ALD or T-Loop (Telecoil)* and be prepared to provide a credit card or driver’s license, which will be held until the device is returned.

* T-Loop (Telecoil) – Headsets with induction neckloops are available for patrons who use hearing aids and cochlear implants with a “T” switch. Ask your audiologist whether your hearing aid or cochlear implant has a “T” switch (telecoil) and how to use it with an assistive listening headset.

Sign Language Interpretation

The Luther Burbank Center for the Arts offers sign language interpretation upon request. Requests for sign language interpreters, cued speech transliterators, or oral interpreters for events must be received at least two weeks prior to the event by contacting Patron Services Office at 707.546.3600 or emailing patronservices@lutherburbankcenter.org. These requests are subject to the availability of an interpreter and are provided at the discretion of the management.

Restrooms

Wheelchair-accessible restrooms are located on both the main floor and balcony levels.

Parking

Parking is available for individuals with ADA placards. Spaces are located just outside the Center’s north and south entrances.

Service Animals

Certified service animals necessary to assist patrons with disabilities are welcome and must remain on a leash or harness at all times. Please contact the Patron Services Office in advance if you intend to bring a service animal to an event so appropriate seating can be reserved for you.

KultureCity® Sensory Inclusive™ certified venue

The Luther Burbank Center for the Arts is proud to be a KultureCity® Sensory Inclusive™ certified venue. Sensory bags are available at events to support guests with sensory sensitivities and invisible disabilities, helping create a more comfortable and inclusive experience for all. Each bag includes noise-reducing headphones, fidget tools, visual cue cards, and an identification badge.

Learn more about KultureCity, and find the LBC’s Social Story on the app, here.

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707-546-3600