Frequently Asked Questions

How can I cancel my order or reduce my tickets?

Be sure to check your school calendar before registering for one of our School Shows or Professional Development programs.  We do our best to schedule around the many teacher in-service days, holidays, and shortened days for all of the schools within the five counties we serve, but often we may not be aware of specific school or district no-school days.

If you must cancel an order, we encourage you to do so as soon as possible.  The deadline for cancellations for School Shows is a full 21 days before the date of the show, which does not include the show date. For Professional Development, the deadline is 5 business days prior to the workshop.  We must have your cancellation in writing by this time, whether by fax, by email, mail, or in-person.  This same policy applies to reducing the number of your seats.  Failure to cancel within these deadlines may affect future bookings.

For Artists in the Schools programs, because we work with you to schedule classroom visits, we do not accept cancellations or reductions.

How can I add seats to my School Show order?

We encourage you to add seats as soon as you know of the increase.  To ensure that your changes are mapped on our seating chart and your entire group can sit together,  your changes should be received in writing a full 21 days before the show date.  If you add seats after this point, the extra seats may not be located with the rest of your group.  Note the extra seats with your name, school, and order number and send it to us by fax, by email, by mail, or in-person.  We may not be able to accommodate large numbers of additional seats.

Who can request an instrument from the Music for Schools instrument lending library?

Are the Professional Development workshops you offer only for teachers?

Our innovative Professional Development workshops are intended for teachers, administrators, pre-service teachers, artists, high education students, and all who want accessible, creative teaching strategies for integrating the arts into their curriculum.

Our school can’t afford your programs. Do you provide any financial assistance?

Through our ArtReach program, we provide free and discounted tickets to our School Shows as well as scholarships for our Artists in the Schools program and Professional Development. We also provide Bus Fund grants to help offset transportation costs to School Shows.  You can learn more about these programs and apply here.

How do I apply for the Bus Fund, and how much of an award can I get for my field trip?

The amount we are able to award depends on group size, Title One status, and availability. Qualification requires full payment by the due date on your invoice. Apply here.  Funds are limited and are awarded on a first come first served basis.

How can I enrich our field trip while we are at LBC?

Extend and enrich your field trip to LBC with a self-guided tour of our outdoor Sculpture Garden!

Students can safely explore our outdoor Sculpture Garden the main exhibits as well as the landscape, bridges, and walkways. Its giant oak trees offer shady seating where classes can discuss their recent experience as consumers of the arts.

LBC opened the Sculpture Garden in 2015 as a gift to our North Bay community. With the support of Sutter Hospital and other generous donors, the Sculpture Garden presents rotating works from contemporary regional artists who create monumental outdoor art that becomes incorporated into the landscaped natural setting.

The LBC’s current exhibition for the outdoor Sculpture Garden, Geometry in Art is running now through August 2025. This exhibition celebrates the intersection of geometry and artistic expression through the works of nine extraordinary artists, each presenting a unique perspective and aesthetic through their exploration of form, line, and negative space.

You can sign up for a self-guided tour right on your School Show application or email us.
Click here for more information about the Sculpture Garden.

How can I get my student’s artwork exhibited?

We are excited to show off student art work! The display changes quarterly. Contact Tracy Sawyer, Education & Outreach Manager, at 707.800.7529 or email to learn more about scheduling your students’ work.

How can my special needs students be accommodated?

Our programs are open to patrons of all abilities. We have transfer seats, hearing devices, and wheelchair platforms available. Please note your needs on your ticket order form so we can be sure to offer you the best solution. For special needs that come up on a show day, see the Education Programs staff at the information table in the center of the lobby for assistance.

How can I plan for the day of the performance?

You will receive an email with a seating chart seven days before the show via email. You can also view a map and seating chart here.

We do not issue individual tickets.

Plan to arrive 20 minutes prior to show time to allow for seating.

Parking is free. We ask buses to utilize the south entrance.

If we bring our lunches, is there a place where we can eat?

We can accommodate groups who want to stay for lunch or snack. We encourage groups to eat outside off our main lobby, but we can also make other accommodations as necessary, such as for inclement weather.  Check with LBC staff on the show day for availability.

How can I prepare my students to come to the theater?

Our Set the Stage program offers teachers free, online, quality preparation materials for our School Shows. Here and on each School Shows individual webpage, you’ll find a study guide, talking points for classroom discussion with context and background for each topic, plus information about theater etiquette and an activity to engage students’ interest.

My chaperone needs to bring a young child. What is your policy?

We understand the occasional need for drivers to bring children younger than school age. Please be aware that every person in the theater must have an assigned ticketed seat. Please call in advance or check with the ECE staff at the lobby table to learn about seat availability. Chaperones with infants or toddlers are always welcome to use our lobby without purchasing a ticket.

Terms & Conditions

Please read carefully prior to making reservations and communicate to chaperones:

  • Applications are available online at for online submission.
  • Applications are a request for seats only and not a guarantee of admission. Admission is based on availability.
  • Applications are confirmed by email as specified when application is submitted. If we cannot fill your request, we will contact you by email.
  • Payment by credit card or check, made payable to Luther Burbank Center for the Arts, is due 30 days from receipt of application.
  • Payments overdue by 30 days or more past an event may be subject to an additional processing fee of 20% per invoice with a $5 minimum charge.
  • Failure to cancel within stated deadlines may affect future bookings.
  • For Professional Development events: All changes and cancellations must be submitted in writing five (5) business days prior to your event. No refunds issued after this deadline. Lack of payment is not considered cancellation.
  • For School Shows:
    • Intended for school groups of 10 or more.
    • All changes and cancellations must be submitted in writing and received three full weeks (21 days) prior to show date. Failure to cancel may affect future bookings. No refunds issued after this deadline. Lack of payment is not considered cancellation.

Thank you for your cooperation!

Brochure & Newsletter Archive

Education through the Arts Brochures

Education & Community Engagement E-Newsletters

Spring 2020 Resource Roundup

Contact Us

Questions or comments? Our Education & Community Engagement staff is here to help.

For questions about…. Please contact…
Mariachi Ensemble Matthew Isais Bowker
Music Specialist
Artists in the Schools Farrah McAdam
Curriculum Specialist
Art Talks
Bud Fund
School Shows & Supplemental Resources
Chrystie Prokopakis
Education Operations & Services Supervisor
Adult Guitar Class
Ballet Folklórico
Master Classes & Student Clinics
Music for Schools
Professional Development
Summer Camps
Tracy Sawyer
Community Partnerships Supervisor
Community Connections
General Questions
Maria Lemonier
Education Coordinator

Melanie Weir
Associate Director of Education & Community Engagement

Ashleigh Worley
Director of Education & Community Engagement

Owned and operated by the Luther Burbank Memorial Foundation, a 501(c)(3) non-profit organization (Tax ID #94-2581084). | Designed by Schipper Design | Built & Maintained by Inbound Design
Call Box Office