Ticket Information & Policies

You’ll find the LBC’s outlined Ticketing Policies below, please make sure you read them carefully. If you have any questions, email Patron Services, or call 707.546.3600. The Patron Services Off is Open Tuesday – Saturday, 10:00 am – 6:00 pm.

How to Purchase Tickets

Tickets to individual performances are available through the Patron & Member Services Office online, in person, or by phone. Discounted season ticket packages are available for the Symphony Pops Series and the Clover Sonoma Family Fun Series. Gift certificates are also available. No children under 5 admitted, except to Family Fun Series performances or otherwise specified.

Patron & Member Services Office
Open Tuesday – Saturday, 10:00 am – 6:00 pm, closed Sunday and Monday.

In Person
50 Mark West Springs Road, Santa Rosa, Ca 95403

By Phone

View our event calendar or our list of upcoming events.

Ticketing Fees

For single ticket purchases, a 15% per ticket convenience fee will be added to orders placed by phone or online (except for Family Fun Series shows, which have a 10% fee). There are no additional fees for tickets purchased in person at our Patron & Member Services Office. For season ticket packages (Symphony Pops Series and Clover Stornetta Family Fun Series only), a one-time $9 handling fee will be added to your order.

Group Tickets

Groups of 10 or more qualify for a discount to selected shows. Contact the group sales office at 707.800.7553 for more information.


Through the ArtReach program, LBC offers ticket donations to select public performances to enrolled non-profit organizations.  Non-profit service providers, working with low-income and children and adults in underserved communities, may request to enroll.  Once enrolled, these organizations are eligible to receive offers for complimentary tickets to selected performance and will be contacted as donations become available.  LBC does not offer donated tickets to individual patrons, and patrons are encouraged to contact local non-profit service providers with which they are connected to take advantage of this program.

Donations for specific performances may also be available to non-profit organizations, social service agencies, or schools in our community for fundraising needs, once per year, if not enrolled in the program.

Please contact Kaila Finch, or call 707.800.7555, for more information.

All purchases are final. There are no refunds or exchanges.

Ticket Limit

For most performances, there is an 8 ticket limit per household, regardless of the number of transactions. For certain shows, by artist requirement, there is a lower limit. Ticket purchases are closely monitored, and any tickets purchased above the limit may be voided without notice.

Refunds and Exchanges

All ticket purchases are final.


Lost, damaged, or stolen tickets may be reprinted for reserved seating performances only and will be available for pick-up one hour prior to the performance. Please contact the Patron & Member Services Office to request a reprint, and present your current picture ID to the ticket office associate when picking up the new tickets. There is a cash only $2 per ticket reprint fee.

Will Call

If your tickets are being held at Will Call and you would like to change the name for pick up, please contact the Box Office at 707.546.3600. Give the sales associate the first and last name of the patron you would like to collect the tickets.

Unless otherwise indicated, all seats are reserved, and switching to a seat other than the one indicated on your ticket is not allowed.


LBC continues to follow state and local guidelines. We are asking patrons to continue to check this webpage for our most up-to-date protocols.

For your own security, we strongly recommend that you do not purchase tickets from any supplier other than Luther Burbank Center for the Arts (LBC). We do not allocate tickets or authorize any other ticket seller, services, brokers or agents to sell our tickets. Only tickets purchased directly from the LBC and the lutherburbankcenter.org website can be guaranteed, and tickets purchased from any other source are done so at your own risk and may be deemed invalid. The re-sale of tickets on LBC property is strictly prohibited. Resale of tickets purchased by LBC members during a pre-sale period will result in ticket and membership cancellation—without refund. Policies subject to change without notice.

Buyer Beware: Tickets sold by resellers often have substantial service fees, and/or a markup to the original price, resulting in prices that are significantly higher than face value. We cannot control the prices or fees someone else may charge for tickets we do not authorize to be re-sold, nor can we provide any redress if you encounter a problem with your tickets. If you purchase tickets from anyone other than Luther Burbank Center for the Arts, please check the seller’s credibility and examine tickets carefully for authenticity.

*Performances put on by Another Planet Entertainment (APE) are sold only through Ticketmaster. Patrons will be alerted of a redirect from the Luther Burbank Center’s website to the Ticketmaster link for purchase of only these select performance.

Owned and operated by the Luther Burbank Memorial Foundation, a 501(c)(3) non-profit organization (Tax ID #94-2581084). | Designed by Schipper Design | Built & Maintained by Inbound Design
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